Complaint Procedure

Complaint Procedure

At TMR, we value transparency and ethical publishing. We welcome complaints or concerns from authors, reviewers, and readers, and ensure that each case is handled fairly and respectfully.

If you experience any issue related to editorial decisions, publication delays, authorship disputes, or ethical concerns, please contact us at managing.editor@iilmreview.com. Kindly include your name, article title (and DOI if available), and a brief description of the issue with any relevant details.

All complaints are acknowledged within five working days. The Managing Editor reviews each case and, if needed, refers it to the Editor-in-Chief or the Editorial Board. Ethical matters are handled following COPE (Committee on Publication Ethics) guidelines. In case no response contact to the Editor at editor@iilmreview.com.

We aim to resolve most issues within four weeks. If a complaint requires further review, we will keep you informed throughout the process. All correspondence and details are treated confidentially and shared only with those directly involved.

Our goal is to maintain trust, fairness, and accountability at every stage of publication. We view constructive feedback as an opportunity to continually improve the quality and integrity of TMR.